Flender GmbH and Wikov Industry a.s. announced a comprehensive service cooperation for gear units from other manufacturers. Frequently, components from multiple manufacturers are deployed in a single application, which increases complexity of maintenance for operators. Flender’s and Wikov’s cooperation will enable their customers to benefit from a one-stop service.
Both companies are leading gear unit specialists, and well-known for their comprehensive and competent service portfolio. Their customers will benefit from Flender’s service network with more than 50 repair centers globally. Short distances between a customer’s plant and a service center are a cornerstone of the business model, which ensures flexible and fast execution combined with Flender’s proven highest quality.
“Our global setup enables us to serve customers fast, and exactly according to their needs. This is key to further increase our customers’ plant availability,” said Nevzat Oezcan, general manager-customer service, Flender.
Wikov has extensive and long-lasting experience regarding spare parts for gear units from other manufacturers, and hence can provide these with highest quality in short time. “Our engineering know-how enables us to offer customers our comprehensive service portfolio for all gear units, irrespective of the manufacturer,” said Antonín Růžička, managing director, Wikov.
Customers now can rely on a single-service partner for all gear units, due to the combination of customer proximity, highest quality and availability of spare parts, and the long-lasting service experience from Flender and Wikov. Both companies will continue to offer their service portfolio for their original products.