By adding Morgantown, which Fletcher views as a high-quality, experience group, the company will add two additional repair facilities in the western U.S. “Ultimately it will result in high quality OEM repairs, more service exchange components available in the western U.S., and a quicker turnaround time on repairs,” said Bill Kendall, western U.S. sales, J.H. Fletcher. Morgantown has a full-service complex for component repairs, and a warehouse in Helper, Utah; a hydraulic repair center and a warehouse in Rock Springs, Wyo., and a new warehouse in Grand Junction, Colo. They will be supported technically both by J.H. Fletcher and an in house technical product and customer service support staff.
“In addition to stocking spare parts, Morgantown will be stocking exchange components to allow them to set up service exchange programs,” Kendall said. DTS in Delta, Colo., will continue as an authorized J.H. Fletcher & Co. agent for component repairs in the western U.S.