“As we continue our ISO certification journey, we are extremely proud of our employees’ dedication to achieving this high standard of quality,” said George Sidney, president and COO of McLanahan. “Having a quality management system in place not only improves our process internally, but it also proves to our customers that we are dedicated to providing them with the highest quality products and services.”
ISO 9001:2008 is a process-based certification recognizing organizations that can link business objectives with operating effectiveness. To receive this certification, McLanahan demonstrated effective implementation of documentation and records management; top management commitment to customers; establishment of clear policies; good planning and implementation; excellent resource management; and efficient process control, measurement and analysis. McLanahan has also established continual improvement efforts.